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Please Note: This website is currently only setup to accept orders from within the UK. So if you live outside of the UK and wish to purchace products, then please fill in your requirements on the contact page and we will get back to you ASAP with the info you require. All payments must be paid in Pounds Sterlin (GBP).

 

 

 

Free Postage: FREE postage on all orders within the UK. This applies to the UK mainland only and excludes the scottish highlands, IOM, IOW, Northern Ireland & the Channel Islands. If you fall into the above please contact us for a postage quote.

 

 

 

Delivery: We try to despatch on the same day as we receive your order (unless otherwise stated) and aim to despatch all orders within 24 hours of receipt, but we are not legally bound to do so. Weekends and public holidays are excluded as there is no postal service.

 

In the event that an item you order is out of stock, we will contact you by email immediately.

Deliveries within the UK usually take 2-4 working days

Please note that all delivery times stated in this policy are estimations only and we do not guarantee that items will arrive in those timescales.  This is because we use external postal, delivery or courier services and we cannot be responsible for delays that are caused by circumstances outside of our control. 

Damage in Transit: All goods are insured by our forwarder against damage, if you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the forwarders insurers. If you receive a battered parcel, note the fact on the delivery note, even before you open the package to examine the contents. If you are unable to open and inspect a package in the presence of the forwarder, make sure that you sign for it as "Unable to inspect goods on delivery" or similar to warn the forwarder that a claim may be forthcoming, for goods with a value over £500 we require that any damages are noted on the delivery note at the time of delivery, all damage claims must be reported to us within 2 days of taking delivery.

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